Returns & Refunds

Returns, Refunds, and Replacements – Keysofe

At Keysofe, we are committed to ensuring customer satisfaction with a 100% refund warranty under our “Money-back Warranty” policy.

We offer the flexibility to return or replace a product at any time if you’ve made an erroneous purchase or are not satisfied with your product. Our Customer Service team is ready to process your requests promptly, and our Technical Team is available to assist with any issues.

RETURNS & REFUNDS

1.1 – Your return or refund request will be immediately approved if:

• You declare the product is non-functional (proof of the issue is required)

REPLACEMENT

1.2 – Your replacement request will be immediately approved if:

• You declare you made an erroneous purchase.
• You declare the product is non-functional (proof of the issue is required).
• You declare the product has not been used and won’t be used in the future.
• You declare the product has not been transferred to third parties and won’t be transferred in the future.

*Note: Your statements are considered formal and hold full legal validity.

For any request that meets the criteria outlined in section 1.1, the refund will be processed within 24 hours.