Privacy Policy

 

Our site respects your privacy and strives to protect your personal data. This privacy policy explains how we collect and use your personal data (in certain circumstances). It also mentions the procedures used to ensure the confidentiality of your information. Finally, this policy outlines the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the Site directly or through another website, you consent to the practices described in this policy.

 

The protection of your data is very important to us. Therefore, your name and other information about you will be used in the manner specified in this privacy policy. We will collect information if necessary or if it is directly relevant to our relationship with you. We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without providing personal data. Your personal identity remains anonymous throughout your visit to the site and is only disclosed if you have a special electronic account on the site, which you access using your username and password.

1- Data We Collect: We may need to collect your information if you wish to place an order for an item on our site.

We collect, store, and process your data necessary to track your purchase on our website, secure any potential claims that may arise later, and provide you with the services available to us. We may collect personal information, including but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to enable us to process your requests and provide you with the services and information displayed on our site that you request. Additionally, we will use the information you provide to manage your account with us, verify financial transactions you make online, audit data downloads from the site, identify site visitors, develop the design and/or content of the site’s pages, and assign them to users.

We conduct numerous demographic-related studies and send useful or requested information to the user, such as information about products and services, if you do not object to being contacted about this. Communication is carried out by email to provide you with details about other products and services if you wish, and if you prefer not to receive promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your order (e.g., a delivery company or supplier).

We may be able to store the details of your ongoing order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you will be able to view the information and details of your purchases that you have requested or that you will soon be making. You can also manage your address details. You must also commit to maintaining strict confidentiality when accessing your personal data to prevent unauthorized access by third parties. We are not responsible for any misuse of passwords unless this misuse is due to our fault.

Other Uses of Your Personal Information: We may use your personal information in opinion polls and marketing studies, at your request, for statistical purposes while ensuring complete confidentiality, and you have the right to opt-out at any time. We do not send any responses to third parties. Your email address is not disclosed unless you wish to participate in contests. We keep survey responses in a completely separate location from your private email.

We may send information about us, or the site or our other sites, or our products, sales, special offers, newsletters, and other things related to our group-affiliated companies or partners. If you do not wish to receive this additional information (or part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, and national and religious holidays) from the receipt of your notification. We will contact you to provide information as long as it is not clear.

We may use certain data, while fully preserving privacy and confidentiality on the site, for other purposes, including verifying users’ whereabouts and tracking their visits to the site or links contained in the email while subscribing to receive it, and providing this anonymous data, which does not allow your personal identification, the actual content, to a third party such as publishers. However, this data will not personally identify you (as it is not personally identifiable).

Competitions: As part of any contest, we use the data to notify winners and advertise our offers. You can find more details about the participation conditions in each contest.

Third Parties and Links to Websites: We may transfer your information to other companies in our group or to our agents and subcontractors to help us with related transactions in accordance with the terms of this privacy policy.

We may, for example, use a third party to help us deliver products, receive payments from you, and use them for statistical and market research purposes or to assist the customer service team. We may need to exchange information with a third party for fraud protection and credit risk reduction purposes. And in the event that our company or a part of it is sold, we may need to transfer our databases containing your personal information.

Apart from what is stated in this privacy policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes outlined in this privacy policy, or if we are required to do so by law. The Site may contain third-party advertisements, links to other websites, or frames of other websites.

2- Cookies: Accepting cookies is not a prerequisite for visiting the Site. However, please note that it is not possible to use the site’s “cart” functions and place an order for any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the website.

Your browser stores these files on your computer’s hard drive. Cookies may be used to discover your Internet Protocol (IP) address, which saves you time when you are on or wish to visit the site. We use cookies for your convenience when browsing this site (e.g., to remember who you are when you wish to modify your cart without having to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing). You can configure your browser not to accept cookies, but this will limit your use of the site. Rest assured that our use of cookies does not contain any personal or private information and is free of viruses.

This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze the site’s use by users, Google Analytics uses cookies, which are text files placed on your computer. The information generated by the cookies regarding your use of this website (including your IP address) will be transmitted and stored by Google on servers in the United States.

Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and Internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google.

Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do so, you may not be able to use all the features of the website. By using this website, you consent to Google using your data in the manner and for the purposes described above.

3- Security: We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss, or destruction of your information. When we collect data through the site, we store your personal information in a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL).

It is therefore difficult for any intruder to decipher your information since we cannot guarantee 100% protection. We strongly advise you not to send all credit or debit card details when communicating with us electronically and without encryption.

We place physical, electronic, and procedural safeguards directly on the collection, storage, and disclosure of your information. Our security procedures require that we sometimes ask you to verify your identity before disclosing your personal information to you.

4- Customer Rights: If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.

 

Further information about the processing of Personal Data